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Does Bank of America Have Zelle (Prepaid & EDD)?

Bank of America Zelle

Have you heard of Zelle? It is a new service that lets people send money to other people without having to worry about their bank account number. If you are looking for a way to send money without using your Bank of America debit card, read this blog post.

So, does Bank of America have Zelle?

Yes, Bank of America currently has the Zelle service, which facilitates the transfer of money from a Bank of America customer to any other person with an active Zelle Pay account.

In order to send money with Zelle, both parties involved in the transaction need to be Bank of America customers.

Zelle is a proprietary payment network that’s been pushed by a number of big banks around the United States and Canada for peer-to-peer transfers similar to Venmo.

With Zelle, payments are done through encrypted messages between users. The service was initially called clearXchange because it started as an association between many different banks, but merged into something more universal known as Zelle later on.

Bank of America Zelle
Bank of America

The main thing you need to know about this service is that transactions will only go to people who have their own account with the bank.

Why Bank of America Uses Zelle

With Zelle, you may transfer money to individuals you know and trust, such as family members, friends, and coworkers. If you’re sending money to someone you don’t know, we don’t suggest using Zelle.

You only need the recipient’s U.S. email or cellphone number to transfer money directly to their bank account. It comes in handy regardless of whether you’re paying the sitter, settling upon a group present, or paying for your share of the pizza.

  • The Bank of America App’s money-transfer features are completely free.
  • Within minutes, the funds are sent immediately into their account.
  • Your bank information is kept private and just requires their U.S. cellphone or email address.

How to Use Zelle with Bank of America

As already stated, Zelle is an easy way to send money to a friend, family, or small business as long as you have their US phone number or email address.

The question is: How do I set up Zelle on the Bank of America App?

Well, the step-by-step guide on how to use Zelle at Bank of America to send, receive, or request money is as follows:

  1. Install the Bank of America App (if you do not have one already installed) and sign in using your credentials.
  2. Scroll to the bottom of the phone’s screen and find the app’s menu.
  3. Click on the Transfer Zelle icon.
  4. If it is the first time using Zelle, tap the ‘Set Up’ icon. Otherwise, jump to step 6.
  5. Under Set Up, you will insert your details, which include contact info (phone number) and the deposit account.
  6. To send money, click on the ‘Send’ icon and you will be prompted to enter the recipient’s contact information. Please note that you can still browse and select the recipient from your contact list.
  7. Enter the amount to be sent.
  8. Select the account from which the money should be debited and tap ‘continue’.
  9. Verify if the recipient’s information is accurate, then press ‘send’.
  10. If the recipient has installed Zelle, the money will be deposited into the account associated with their phone number, and they will receive a text notification.
  11. If the recipient does not have Zelle installed on their phones, they will receive the test notification plus a link informing them to enroll for Zelle Pay to access their funds.

NB1 – You can also request money from friends who have installed Zelle, and all they would need to do is confirm and authorize the transaction on their end.

NB2 – You can also split payments with your friends in which more than one person uses Zelle Pay to clear their part of the total bill.

NB3 – With Zelle Pay money moves from your bank account to someone else’s bank account. For this reason, it is important that you know and trust the recipient.

NB4 – Zelle may not be the perfect choice while paying for goods and services you have not received.

Bank of America Zelle Limit

Now, what is the Zelle limit for Bank of America?

The Zelle Transfer limit at Bank of America is equal to the limit provided for by Zelle’s end of things and varies according to the time period (1 day, 1 week, or 1 month), type of account (personal or business), and the banking institution (BoA, Merril Lynch or Private Bank).

These have been illustrated in the table below.

Zelle Limit at Bank of America for Individuals

Time PeriodDollar AmountTotal Transfers
1 Day$3,50010
1 Week$10,00030
1 Month$20,00060

BoA Zelle Limit for Small Businesses

Time PeriodDollar AmountTotal Transfers
24 Hours$15,00020
7 Days$45,00060
30 Days$60,000120

BoA Zelle Limit at Merrill Lynch

Time PeriodDollar AmountTotal Transfers

BoA Zelle Limit at Private Bank

Time PeriodDollar AmountTotal Transfers
1 Day$25,00015
7 Days$60,00030
30 Days$100,00060

In the general, for an individual, the minimum you can transfer over Zelle is $1 while the maximum you can transfer through Zelle is $3500 in a day, $10,000 in a week, and $20,000 in a month.

It is important to note here that while there is a limit on what one can send, these limits do not apply to what one can receive in any given time period.

Bank of America Zelle Fees

There are no fees incurred when one sends or received money through Zelle. This, therefore, makes Zelle Pay one of the most cost-effective ways to send and receive money for both individuals and small business holders in the US.

Zelle Recurring Payments Bank of America

You are probably asking: Can I set up recurring payments with Zelle at Bank of America. Well, unfortunately, it is not possible to set up recurring payments with Zelle at Bank of America.

For such an arrangement you will have to go for an alternative bank that offers such a service because this limitation is unique to Bank of America and not necessarily Zelle.

Zelle for Business at Bank of America

You can still use Zelle if you operate a business in the US. In order to use Zelle as a small business in the US using Bank of America, you will need to sign up for Zelle using a different US phone number.

Please note that you cannot use one number on multiple Zelle accounts.

The process of sending or receiving money as a small business will still be the same as the one for receiving money as an individual.

FAQs on Zelle Bank of America

Bank of America Zelle customer service

If you would like to receive assistance from the customer service concerning anything related to the use of Zelle Pay at the Bank of America, then you can contact them using any of these two ways.

First, you can write to them using the address

Bank of America
PO Box 25118
Tampa, FL 33622-5118

Second, you can also call them through the online banking support phone number: 800-432-1000.

How long does Zelle take Bank of America?

A Zelle transaction between two parties both enrolled with the Zelle Pay system takes less than 5 minutes for the transaction to be completed.

In cases where the other party has not enrolled with Zelle, the transaction will only be completed after they enroll with Zelle and set up their accounts to receive money from such transactions.

How to request money on Zelle at Bank of America

To request money, simply go to the Bank of America app, click on the Transfer Zelle at the bottom of the screen, and click on the request icon.

You will then be prompted to enter the contact information of the person you would like to request a payment from. They will then be notified through a message of your request to be paid.

Bank of America Zelle not working

If Zelle is not working inside your Bank of America app, you may be doing something wrong. The best solution here is to troubleshoot a number of things.

First, you should check the profile and ensure that the correct phone number and account number have been added to the profile. second, confirm if your bank account has the necessary funds to cover the transaction you are trying to implement.

Why is my Zelle Payment pending?

If you see a Zelle transaction indicated as pending, then it means the recipient has not yet enrolled with Zelle.

So the transaction is put on hold even after the money has been deducted from your account as they await the recipient to enroll.

If they do not enroll within a period of 14 days, the money shall be released back to your account.

How to cancel Zelle payment Bank of America

You can only cancel a Zelle payment if the recipient has not yet enrolled with Zelle Pay. In this case, the transaction will be labeled pending on the Zelle activity page.

However, if one reason or the other your need to cancel a Zelle transaction that has already gone through successfully, please contact the Bank of America customer service immediately.

READ MORE: Does Bank of America allow e-checks?